September 26, 2002
Author: Anthony Marshall
Date: 2003-07-10

Our business is to help you grow!
A Six Sigma Company
ISO 9001:2000 Compliant

1634 Silk Tree Circle
Sanford, FL 32773

Phone: 407-694-1851 Fax: 407-322-9478
www.admarshall.com/quanta

Below is a list of achievements for our customers.
Reduced supplier nonconformity cost by 15 percent on product line
Improved order management process efficiency by 30 percent
Generated cost savings in excess of $500,000
Identified over $3.8M in lost opportunity costs for suppliers
Over $1.4M annual product cost reductions
Decreased first-time quality problems by 90 percent
Generated $250,000 cost savings through standardizing
Generated $250,000/yr cost reduction per product line
Designed automated test equipment, including packaging and software which improved poor-quality rejections by 70 percent
Presented $450,000/yr cost reduction in manufacturing processes
Developed & implemented quality management system
Re-engineered factory based on demand flow principles, which improved manufacturing processing by 20 percent
Developed and implemented an inventory system which reduced capital costs by 15%
Customer List
Siemens Westinghouse– Orlando, FL
Delphi Automotive - Lockport, NY
Thermo King Corporation - Minneapolis, MN
BondPro Corporation - Hudson, WI
A. P. Business Services - Orlando, FL

Accomplishments & Experience

Quanta is a consulting service which focuses on assisting businesses improve their operations. Since the majority of today’s markets are global, many businesses find it difficult to compete, enter new markets, and/or retain contracts. Quanta has developed proven strategies that will aid businesses in developing a competitive edge while improving sales, creating positive capital trends, and increasing profit margins. We engage in the following activities with clients to help them grow.
Marketing
Inventory Reduction
Inventory Control System
Process & Product Improvement
Product Warranty Reduction
Lead-time Reduction
Best Practices
Our methodologies for improvement are based on the principals of Six Sigma quality, LEAN Manufacturing, and Shainin. We utilize the tools of one or more of these management systems to help our clients maximize their rewards.

Sample Procurement Project
Results:
Reduced shipping activity costs by 37.5 percent
Reduced product lead-time by 7 days
Reduced overall product cost by 15 percent
Reduced supply management workload for this particular product by 50 percent
Our Philosophy
In order to achieve quality for customers, the customers must become the central focus. There are three key elements of quality: customer, process and employee. Everything we do to remain a world-class quality company focuses on these three essential elements.
...the Customer
Customers are the central focus of our operation: they define quality. They expect performance, reliability, competitive prices, on-time delivery, service, clear and correct transaction processing and more. In every attribute that influences customer perception, we know that just being good is not enough. Delighting our customers is a necessity. If we don't do it, someone else will!
...the Process
Outside-In thinking is critical. Quality requires us to look at our business from the customer's perspective, not ours. In other words, we must look at our processes from the outside-in. By understanding the transaction lifecycle from the customer's needs and processes, we can discover what they are seeing and feeling. With this knowledge, we can identify areas where we can add significant value or improvement from their perspective.
...the Employee
‘Leadership Commitment’ is essential for success. People create results. Involving all employees is essential to our quality approach. The A. D. Marshall Company is committed to providing opportunities and incentives for employees to focus their talents and energies on satisfying customers.
…Our Customers Feel the Variance, Not the Mean
Often, our inside-out view of the business is based on average or mean-based measures of our recent past. Customers don't judge us on averages, they feel the variance in each transaction, each product or service. Six Sigma focuses first on reducing process variation and then on improving the process capability. Customers value consistent, predictable business processes that deliver world-class levels of quality. This is what Six Sigma strives to produce.

About Us